CHANNELLOCK® Auto Warranty Policy

This policy outlines the terms and conditions of the warranty offered for CHANNELLOCK® Auto products.

The warranty applies exclusively to the automotive products listed on
https://auto.channellock.com.

For other CHANNELLOCK® products, such as tools or merchandise, please refer to their specific warranty policy at
https://channellock.com/warranty/.

The Warranty

• Coverage Period: A 2-year limited warranty is provided, starting from the
  date of delivery.
• Scope of Coverage:
  • Covers manufacturer defects and craftsmanship issues under normal use.
  • Powder coating finish is only covered for defects visible upon arrival. Damage occurring after delivery is not covered due to the volatile conditions our products are exposed to during use.
• Exclusions: The warranty does not cover:
  • Normal wear and tear from intended use.
  • Damages caused by misuse, overloading, or improper mounting.
  • Modifications or alterations made after purchase.
  • Damages resulting from external causes, including but not limited to:
    • Natural disasters (e.g., earthquakes, floods, hurricanes).
    • Acts of God or other unforeseen events.
    • Accidents, fire, or collisions.
    • Exposure to corrosive or abrasive substances.
  • Any product used in a manner not recommended by CHANNELLOCK® Auto.

Limitations of Liability

• CHANNELLOCK® Auto’s responsibility is strictly limited to repair, replacement, or refund of the defective product at its sole discretion.
• CHANNELLOCK® Auto shall not be liable for:
  • Labor, transportation, or other costs incurred in the removal, installation, or return of the product.
  • Indirect, consequential, incidental, special, or punitive damages, including but not limited to lost profits, loss of use, or vehicle damage.
  • Third-party damages caused by the use or failure of CHANNELLOCK® Auto products.
• CHANNELLOCK® Auto does not warrant and disclaims all liability for products that:
  • Have been modified, altered, or repaired by unauthorized personnel.
  • Have been subjected to adverse conditions such as neglect, misuse, or improper installation.
  • Were used in applications other than those expressly recommended by CHANNELLOCK® Auto.

Filing a Warranty Claim

To file a warranty claim:

1. Visit our contact page.
2. Provide the following information:
   • Proof of purchase.
   • A detailed description of the issue, including photographs if applicable.
   • Contact information for follow-up.
3. Unauthorized returns without prior approval will not be accepted and may be returned to the customer at their expense.

Products, Time Periods, and Claims

CHANNELLOCK® Auto products are designed and manufactured to high standards. However, CHANNELLOCK® Auto cannot control how products are used. As such:

• The warranty is limited to materials and workmanship.
• Powder coating finish is only covered for damages visible upon arrival. Post-delivery damages are not covered.
• Modifications or misuse voids all warranty claims.

General Disclaimer

This warranty is the sole and exclusive warranty applicable to CHANNELLOCK® Auto products. It is in lieu of all other warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability and fitness for a particular purpose. The remedies outlined in this policy are the exclusive remedies available to the purchaser.

By using CHANNELLOCK® Auto products, you agree to these terms and conditions. The warranty policy may be updated without notice. For the most current version, visit
https://auto.channellock.com.